Delivery & Buying Information

Belgravia Traders Group LTD supplies used medical equipment and accessories from the UK. This guide explains how to review a listing and arrange delivery. For a compatibility check or shipping quote, email info@belgraviatraders.com before ordering.

Before you order

Each listing identifies the product, price, available stock, condition and included accessories. Photographs show the item offered. Equipment is used unless the listing says otherwise; descriptions of testing vary by item. Check model and part numbers, connector type, software compatibility and the listed accessories. Please ask if you need more photographs, serial details or an inspection report.

Delivery and shipping quotes

Available shipping methods and charges are displayed in the basket or checkout after you choose a destination. Rates and availability can depend on the item, size, weight and destination. For bulky, fragile or high-value equipment, multiple items, or an international delivery, please request a quote before ordering so we can confirm suitable packing, carrier, cost and timing. We dispatch from the UK and will provide the available delivery details for your order.

International orders

Import duties, local taxes, customs clearance, licences or destination-specific requirements may apply. Ask us about the proposed shipping arrangement before purchase. The buyer should check suitability and import requirements in the destination country; we can provide order and shipment details needed for the agreed dispatch.

Payment and stock

The checkout currently displays card payment through Stripe and direct bank transfer where available. Stock is limited, and many listings are single units. If you need several units or a formal quotation, contact us before placing the order.

Medical equipment, regulatory and cleaning information

Equipment condition and clinical use

Unless a listing states otherwise, items are offered in the working condition described in that listing. Any inspection or function test we mention is limited to the stated checks and is not a substitute for a clinical engineering assessment. Before use on people or animals, the buyer must arrange any inspection, electrical safety testing, calibration, servicing, cleaning, disinfection, sterilisation or other reprocessing that is appropriate. This work should be completed by suitably qualified personnel and in accordance with the manufacturer’s instructions.

Intended use and buyer responsibility

Product names, labels, origin, identification and any supplied documents are provided to identify the item. They do not amount to a recommendation, certification or statement that the item is suitable for a particular procedure, patient, system or jurisdiction. The buyer is responsible for confirming compatibility, intended use, regulatory status and fitness for purpose. Nothing in this notice excludes or limits liability where it cannot lawfully be excluded or limited.

CE and UKCA marking

CE or UKCA marking and any medical-device classification will be stated only where the marking is visible on the item or supported by documentation available to us. A mark or classification generally relates to the product when it was originally placed on the market and does not mean that Belgravia Traders Group LTD has re-certified the used item. Please request photographs or available documentation before purchase if regulatory status is important to your requirements.

United States regulatory notice

Some medical devices may be subject to regulation or restrictions imposed by the U.S. Food and Drug Administration and other federal, state or local authorities. For a shipment to the United States, the buyer must confirm that they are legally entitled to purchase, import and use the item. We may request evidence of eligibility and may decline or delay shipment if the applicable requirements are not satisfied. Unless a listing expressly says otherwise, we do not represent that an item is FDA approved, cleared or authorised.

International shipping, customs and charges

International shipping charges, import duties, taxes, brokerage, storage and customs-clearance costs are the buyer’s responsibility unless agreed otherwise in writing. After dispatch, outbound international shipping and customs costs are generally non-refundable, except where required by law or where our Returns and Refunds Policy applies to an accepted faulty or misdescribed item. The buyer must cooperate with the carrier and customs authorities. If a shipment is returned, refused or abandoned because clearance requirements or charges were not completed, the resulting costs may be deducted from any refund where the law permits.

Cleaning and infection control

Used equipment is cleaned where appropriate before listing, but it is not supplied sterile unless the individual listing expressly states that it is sterile. Visual cleanliness is not evidence of decontamination. Before use, the buyer must follow the manufacturer’s instructions and the applicable professional or facility procedures for cleaning, disinfection, sterilisation and infection control.

Returns and support

Read our Returns and Refunds Policy for cancellations, faults and return instructions. Contact info@belgraviatraders.com with your order number if anything is wrong. Buyer should arrange qualified inspection, servicing, calibration or reprocessing as needed before clinical use.